Returns & Exchanges
At Inflow Sofá, we want you to be completely satisfied with your comfort; if your new sofa isn't the perfect fit for your home, we offer a flexible 30-day return and exchange policy.
Initiate Your Request
Contact our support team within 30 days of delivery with your order number and photos of the item in its current condition.
Prepare for Pickup
Ensure the sofa is clean and placed in its original packaging or a protective wrap to prevent damage during the transit back to our warehouse.
Schedule Collection
Our specialized furniture logistics partner will contact you to arrange a convenient time window for the professional removal and transport of the item.
Receive Your Refund
Once our quality control team inspects the returned piece, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing